We accept various payment methods, including credit cards (Visa, Mastercard, American Express) and debit cards. 

We understand that circumstances can change, but unfortunately, we do not offer refunds, changes or cancellations for tickets purchased. Once a ticket is purchased, it is considered final and non-refundable. We apologise for any inconvenience this may cause. We recommend carefully considering your availability and commitment before making a ticket purchase. If you have any further questions or concerns, please feel free to reach out to us via email info@houseofsuntory100.com.sg

To redeem your purchase at the venue, you should have either a printed copy of your ticket or a digital copy on your smartphone or electronic device. It is important to ensure that the ticket or payment proof clearly displays the necessary information, such as the ticket barcode, QR code, or any other unique identifier provided by Eventbrite. This will enable a smooth check-in process and ensure that you can enjoy the event without any inconvenience.

As alcohol will be consumed, this event is strictly open to guests 18 years old and above only. IDs will be checked at the registration. 

There will be whisky tasting, but there will be no on-site purchase. There will however be an e-commerce station available to make your purchases on.

Yes, the exhibit offers interactive experiences for visitors to engage in. The exhibit takes guests on a journey through the history of the House of Suntory, from its establishment to the present day. Visitors will have the opportunity to explore immersive tasting experiences, engage with informative displays showcasing the rich history of The House of Suntory, and learn about the unique taste profiles of its iconic whiskies. Additionally, the exhibit features interactive video elements, including a mini docuseries called “The Nature and Spirit of Japan,” starring renowned actor Keanu Reeves and directed by filmmaker Roman Coppola. Guests can also expect curated visual projections, playlists, and performances at The Bar, where they can enjoy whisky flights and cocktails featuring Suntory’s limited-edition whiskies.

Photography and videography are allowed throughout the exhibit, except in the screening room. 

Yes, our exhibition venue is wheelchair accessible. ArtScience Museum is wheelchair-friendly, with automated doors. All levels are accessible by lift and all walk-through spaces in the galleries are at least 1.2m in width. Wheelchair-friendly washrooms are also located on every floor.

The duration of the exhibit is approximately 1.5 hours per session. The experience will be partially guided, so please select your desired session timing as you make your purchase.

Each session will have a maximum of 30 participants to ensure an intimate experience for each guest.

No, outside food or beverages are strictly prohibited.

We have limited each slot to a maximum of 30 guests in lieu of delivering the best experience and for safety/well-being reasons.

We will have the following available for whisky tasting: Suntory Whisky Kakubin, Yamazaki 18 Mizunara Centennial Edition, Hakushu 18 Peated Centennial Edition, Hakushu Distiller’s Reserve, Ao World Whisky

Each guest will receive a House of Suntory 100th year Tote bag and Limited Edition Whisky Glass.

Unfortunately, no. You will need to make your booking online, and a confirmed booking is required with full payment made prior.

All fully paid reservations will be honoured if you are running late by no more than 15 minutes. However, we do kindly request that you arrive on time in order to fully enjoy the exhibition.